Problem Solving Group
Module Group Overview
A problem is simply a gap between reality and expectations. And in a world where customer expectations are continually rising, new gaps are constantly being created. Having a robust problem solving methodology and an ample toolkit is critical to becoming a good problem solver.
Furthermore, problem solving is at the core of nearly all the Lean principles. Most of the tools are simply problem solving shortcuts. Having a strong knowledge of how to solve problems helps overcome the inevitable obstacles to using the tools effectively.
This group combines a variety of modules that can help you identify problems, create a plan, and implement a lasting solution.