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Root Cause Analysis & The 5 Whys

Root Cause Analysis & The 5 Whys

See Where This Module Fits In Our
Practical Guide to Continuous Improvement


Overview

Module Overview

When you have a medical condition, you can treat the symptom, or you can treat the underlying problem. You don’t have to be a doctor to know which option is better. Unfortunately, finding the source of the ailment can be a challenge, which is why some people simply slap Band-Aid after Band-Aid on their ailments.

In problem solving, people often do the same. They treat the surface issue without diving deep enough into their analysis to figure out what is at the heart of the problem. Unfortunately, problems don’t get solved unless they find the root cause and eliminate it once and for all. They tend to come back, or pop out sideways with a new symptom.

Getting to the bottom of a problem is known as root cause analysis, and the 5 Whys is one of the simplest tools for finding your way there. This module covers the general concept of root cause analysis, and goes into detail about how to use the 5 Whys.

Module Description

Module Description

Root cause analysis simply means getting to the bottom of things. It is a problem solving practice intended to prevent treating a symptom rather than the underlying cause.

Root cause analysis works because of the existence of the cause and effect principle, which means that for every effect, there is a cause in an upstream process step (or steps).

The most commonly used and simplest of the problem solving tools is the 5 Whys. It is easy to teach, easy to use, and very effective in the right situations. Our 5 Whys training clarifies what those situations are.

While we certainly want leaders to gain a deep understanding of how the tool can help them reach their goals, our root cause analysis and 5 Whys training is focused on the frontline. We want the employees doing the day-to-day work of the company to learn how tools like the 5 whys will make their jobs better. Understanding how the 5 Whys can benefit them personally will make them more likely to use the tools on their own.

This class on root cause analysis and the 5 whys provides Lean trainers the materials to instruct their teams on how to permanently solve a problem by getting to its root cause rather than working on its symptoms. It can also be used for self-study.

As part of our Lean training system, the PowerPoint class may be expanded with our student guide, DVDs, audio programs, and Lean forms. It also has the consistent look and feel of our full line of training materials to provide a seamless message to your teams.

  • FREE 6-page Lean Term on PDF to give students
  • FREE electronic copy of the 5 Whys Form used in class
  • Class used in the #1 5 Whys video on YouTube, now with over 185,000 views
  • Video / DVD available to use as instructor's guide or for makeup training
  • MP3 and 5 Whys Form available
  • Highly effective, visual class walks through a real example

Phase 3 Packs

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(00) Root Cause Analysis & the 5 Whys. (Instructor Discount Pack)

(00) Root Cause Analysis & the 5 Whys. (Instructor Discount Pack)

Contains Root Cause Analysis and 5 Whys training materials.
$30 DOWNLOAD DISCOUNT
$79.99
(01) Root Cause Analysis & the 5 Whys. (Independent Study Pack)

(01) Root Cause Analysis & the 5 Whys. (Independent Study Pack)

Contains individual study materials for the Root Cause Analysis & 5 Whys module. Download option available.
$6.98
5 Whys Audio Term. (Corporate License)

5 Whys Audio Term. (Corporate License)

Corporate license for the 5 Whys Term on MP3. Allows unlimited listening by active employees of the valid organization listed in the 'Ship To' address. License applies to a single reporting unit. (Rule of thumb: one license per president)
$10.99
5 Whys Audio Term. (Individual License)

5 Whys Audio Term. (Individual License)

Individual license for our 7 minute 5 Whys Audio Term. Allows listening only by the person named in the "Ship To" address.
$3.99
5 Whys Form (FREE DOWNLOAD AVAILABLE)

5 Whys Form (FREE DOWNLOAD AVAILABLE)

FREE DOWNLOAD AVAILABLE
Free 5 Whys form.
$1.99
5 Whys Term (FREE DOWNLOAD AVAILABLE)

5 Whys Term (FREE DOWNLOAD AVAILABLE)

FREE DOWNLOAD AVAILABLE.
5 Whys Term on PDF.
$1.99
Root Cause Analysis & the 5 Whys Exercise

Root Cause Analysis & the 5 Whys Exercise

Corporate license for the Root Cause Analysis & the 5 Whys exercise.
$7.99
Root Cause Analysis & The 5 Whys Lean Training on DVD

Root Cause Analysis & The 5 Whys Lean Training on DVD

A screen capture and high quality recording of Velaction's Root Cause Analysis and 5 Whys training on DVD
$29.99
Root Cause Analysis & the 5 Whys PowerPoint Presentation

Root Cause Analysis & the 5 Whys PowerPoint Presentation

Corporate license for the "Root Cause Analysis & the 5 Whys" PowerPoint presentation.
$9.99
Root Cause Analysis & the 5 Whys Quiz

Root Cause Analysis & the 5 Whys Quiz

Corporate license for the Root Cause Analysis & the 5 Whys quiz.
$7.99
Root Cause Analysis & the 5 Whys Student Guide

Root Cause Analysis & the 5 Whys Student Guide

Corporate license for the Root Cause Analysis & the 5 Whys student guide.
$6.99
Root Cause Analysis & The 5 Whys Video. Corporate License

Root Cause Analysis & The 5 Whys Video. Corporate License

License for the Root Cause Analysis & The 5 Whys video. See the license terms on our site for full details. Video file delivered via immediate download.
$39.00
Root Cause Analysis & The 5 Whys Video. Individual License

Root Cause Analysis & The 5 Whys Video. Individual License

Individual license for our 18 minute Root Cause Analysis & The 5 Whys video. See the license terms on our site for full details. Video file delivered via immediate download.
$4.99
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