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This product contains the following items:
The following video was made using an earlier version of our PowerPoint training package, and has nearly 200,000 views on YouTube. The full video is available in DVD format, as a corporate license, or in our independent study pack.
1. Treating symptoms
a. Wastes resources
b. Problems recur
2. What is root cause analysis?
3. Cause and effect principle
4. Why do root cause analysis?
a. Company benefits
b. Employee benefits
5. Steps to root cause analysis
a. Identify problems
b. Prioritize symptoms
c. Choose a tool
a. 5 Whys
a. Cause and effect
b. Pareto charts
c. Run charts
d. Identify the process step
e. Prove the theory
6. The 5 Whys
a. Using the tool
7. The 5 Whys Worksheet
You can't truly solve a problem unless you get to the bottom of it. Our Root Cause Analysis and the 5 Whys Training Module helps you do just that. This student guide enhances the classroom experience for your trainees, plus it provides them with a reference tool they can use long after the class is over.
We believe in the "Crawl-Walk-Run" model of training. Teach your team to crawl in the classroom with this simple 5 Whys exercise. It provides them with a sample situation in which to try out the process of linking causes to a problem they are facing. This simple exercise demonstrates how the connection between a problem's source and its observable effect is often clouded by intermediate activities.
This purchase provides you with a 1-page student handout and 3 pages of leader instructions to get the most out of the training time.
The license allows use of the product throughout your organization, and the Microsoft Word format allows you to make changes to the exercise to suit your company's particular needs.
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